Congratulations on your decision to install a solar system! As you prepare for your installation date, there are a few important steps to take to ensure a smooth and successful installation process. This support article will guide you through the necessary preparations before your solar system installation.
Confirm Installation and Gather Information:
Our installation team will contact you approximately one week before the scheduled installation date to confirm the appointment and gather any last-minute information. Be sure to respond promptly to their communication to ensure a smooth coordination process.
Equipment Delivery (for large systems):
If you are having a large solar system installed, such as one with multiple panels or batteries, some of the equipment may be delivered to your house prior to the installation date. Our installation team will inform you of the delivery dates and provide instructions on how to safely store the equipment until the installation day. Here are a few tips for equipment storage:
Ensure a secure storage area: Find a safe and secure location, such as a garage or covered area, to store the delivered equipment. It should be protected from weather elements and potential damage.
Follow handling instructions: Take note of any specific handling instructions provided by our team. Handle the equipment with care to avoid any potential damage or accidents.
Keep equipment away from children or pets: Ensure that the stored equipment is kept out of reach of children and pets to prevent any mishaps.
Prepare the Installation Area:
Before the installation team arrives, it's important to prepare the designated installation area. Follow these guidelines:
- Clear the area: Remove any obstacles or debris from the installation area, both indoors and outdoors. This will allow our team to work efficiently and safely.
- Provide access: Ensure that there is clear and unobstructed access to the installation area. If necessary, notify our team of any specific access points or entry instructions.
- Make arrangements for roof access (if applicable): If the installation involves rooftop solar panels, ensure that our team can access the roof safely. Clear any potential obstructions and consider providing a stable ladder or access equipment if needed.
Conclusion:
By taking these steps to prepare for your solar system installation, you can ensure a smooth and hassle-free experience. Our installation team will guide you through the process, confirming the installation, and providing information on equipment delivery for larger systems. With proper preparation and communication, you'll be on your way to enjoying the benefits of solar energy in no time.
If you have any further questions or require additional assistance, feel free to reach out to our team. We are here to support you throughout your solar journey.